Shipping policy
Effective Date: May 12th, 2025
At Busto & Sun, each piece is handled with care—from our hands to your doorstep. Below you’ll find details on how we ship, where we ship, and what to expect along the way.
Processing Times
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Ready-to-Wear Products (e.g. trucker hats, accessories, vintage pieces):
Orders typically ship within 2–4 business days of purchase.
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Custom Hats & Made-to-Order Items:
Because each piece is crafted by hand, please allow additional time for production. Estimated timelines vary by order and will be discussed during the custom process.
If you’re ever unsure about the timeline for your order, feel free to reach out to us at custom@bustoandsun.com.
Shipping Methods & Rates
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We ship via major carriers (UPS, USPS, or FedEx), and shipping options are shown at checkout.
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Rates are calculated based on your location and order weight.
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Free shipping may be offered during special promotions or for qualifying orders—details will be reflected at checkout.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details. If you don’t receive it within a few days, check your spam folder or reach out to us.
Shipping Delays or Issues
We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping addresses. Once an item is in transit, shipping timelines are out of our control—but we’re happy to help if something seems off.
Questions?
Contact us at:
custom@bustoandsun.com
(323) 287‑4877